Teams and Zoom presented their generative AI assistants

Teams and Zoom presented their generative AI assistants

Teams and Zoom presented their generative AI assistants

 

Cirion Technologies provides these cloud-based communication and collaboration tools through its secure network in Latin America.

Lima, November 24, 2023. More and more companies are adopting generative Artificial Intelligence to help users save time on repetitive tasks and improve productivity at work. The market is changing, and the assistants deployed in traditional communications channels, such as WhatsApp, the Web or Facebook, have evolved and made the leap to communication and collaboration tools. As a result, Zoom and Microsoft Teams have taken the next step, implementing AI assistants that will provide users with several new functionalities and allow them to respond, create or interact to obtain greater efficiency during virtual meetings.

“By 2026, voice and collaboration platforms are expected to grow by 32.6% in Latin America. Companies have invested a lot in driving these assistants forward with the use of artificial intelligence and, although both have similar functionalities, it is important to understand their benefits in detail. With this, tasks that used to take a long time during meetings will now be much easier to accomplish. These functions are available in Latin America, in Spanish, English and Portuguese,” said Christian Bernal, lead sales engineer for voice and collaboration at Cirion Technologies.

Microsoft Copilot

This assistant has been deployed in all Office 365 tools, but in Microsoft Teams it will enable more productive meetings, allowing users to summarize the main topics in any language.  As with Zoom, if you’re late in joining an ongoing meeting, you can select “open Copilot” at the top of the meeting window to obtain an instant summary. You can also ask questions to find out details of the meeting, for example: How did a participant respond to this proposal?; What questions can I ask to carry on the meeting?; create a table with the ideas discussed, and their advantages and disadvantages, among other functions.

These functions will only be available if you activate the “transcript and record” option at the beginning of the meeting. If you’re using Teams on a mobile device, it’s important to download the Copilot app. You should note that the more details you give the assistant, the better the results will be.

Zoom’s AI companion

Zoom platform’s new generative artificial intelligence assistant, AI Companion (formerly Zoom IQ), will be found in the meeting controls toolbar or chat window. Here, this assistant will be able to help compose responses with the correct tone and duration according to users’ requests, including replying to emails. Also, a whiteboard can be used, where the AI can brainstorm ideas for a project or work plan.

For those who join a meeting late, Companion will be able to summarize what has been discussed until that point and they can even ask specific questions about the content, without interrupting the meeting or having to ask colleagues to repeat what has been discussed. In addition, at the end of the meeting, the AI assistant will save the recordings in the cloud by chapter or topic, making it easy to review them to highlight important information.

Unified communications

“Another tool that has already incorporated AI features is Avaya Spaces, which also offers intelligent transcription, noise removal and even overlay of the speaker’s video during the presentation. Cirion, as a partner of the world’s leading suppliers of collaboration tools, seeks to support teams of several different companies in Latin America, driving productivity and interaction with the support of modern collaboration tools. We provide not only the tools, but also the entire communications ecosystem, considering connectivity, equipment, solution management, deployment, configuration and level one support for the organization,” concludes Bernal.

The help provided by these assistants will be increasingly powerful and will guarantee a better support during business meetings. Organizations will be able to collaborate with cost effectiveness and almost without geographical boundaries, with cloud-based video, calls and messaging. To find out more about Cirion’s voice and collaboration services, visit https://www.ciriontechnologies.com/es-pe/voz-colaboracion/

About Cirion:

Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of fiber network, connectivity, colocation, cloud infrastructure, and communication and collaboration solutions with the purpose of furthering Latin America´s progress through technology. Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, carriers, ISPs, and other leading businesses. Cirion owns and operates a facilities-based network and data center portfolio, with extensive coverage spanning across the Latin America region. Learn more about Cirion at www.ciriontechnologies.com

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Cirion Technologies Joins MEF to Enhance Digital Transformation

Cirion Technologies Joins MEF to Enhance Digital Transformation

Cirion Technologies Joins MEF to Enhance Digital Transformation

 

The beginning of a new chapter in innovation and automation.

While a member of MEF since 2009 as part of other business groups, Cirion is now a member of the organization as an independent company.

MIAMI, FL, 25 September 2023 – Cirion Technologies, a leading digital infrastructure and technology provider, today announced it has joined MEF as the standalone company it became in August 2022 following Cirion’s divestment from Lumen Technologies. MEF is a global industry association of network, cloud, security and technology providers accelerating enterprise digital transformation.

Cirion values its MEF membership as the company that works in building the advanced features that enterprise customers, telecom operators and service providers require, and by joining MEF, will enable members to integrate with the Cirion network to enhance their own network coverage and performance. We will continue to develop and evolve its ecosystem of tools, products and services, forging our level of excellence based on a language and standards shared by our clients and partners.

“A membership in MEF offers an opportunity to engage in business-driven collaboration with leading global organizations. Together, we enable dynamic, trusted, and certified services that empower enterprises to embrace their own digital transformation and grow their business. We welcome Cirion as the newest addition to our growing, vibrant community of MEF members who are working to progress our MEF 3.0 Global Services Framework,” said Nan Chen, President, MEF.

“We are eager to continue engaging with the MEF community as Cirion and collaborate to address the industry’s business challenges to empower enterprise digital transformation,” said Leonardo Barbero, President & Executive Vice President of Products and Enterprise Sales for Cirion Technologies. “With the adoption of the MEF LSO framework, Cirion establishes the foundations for technological development, aimed at the automation of end-to-end services, both for traditional and digital services.”

The MEF standards and certification process are already a well-recognized ‘stamp of quality’ in the telecommunications and tecnology industries. We are delighted to join this prestigious organization to ensure this standard is applied to our digital infraestructure and seamlessly integrated into our customers networking operations.

About MEF

MEF is a global industry association of network, cloud, security and technology providers working together to accelerate enterprise digital transformation through a better-together ecosystem. MEF delivers service standards, LSO frameworks and APIs, and training and certification programs for services, technologies, APIs, and professionals. The MEF 3.0 Framework enables automated delivery of standardized Carrier Ethernet, IP, Optical Transport, SD-WAN, SASE, and other digital services across multiple provider networks. For more information and to hear the latest Executives at the Edge podcast visit MEF.net and follow us on LinkedIn and Twitter.

About Cirion

Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of fiber network, connectivity, colocation, cloud infrastructure, and communication and collaboration solutions with the purpose of furthering Latin America’s progress through technology. Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, wireline and wireless carriers, ISPs, and other leading businesses. Cirion owns and operates a facilities-based network and data center portfolio, with extensive coverage spanning across the Latin America region. Learn more about Cirion at www.ciriontechnologies.com

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Melissa Power
MEF
Melissa@MEF.net

Paula Vivo
Cirion Technologies
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paula.vivo@ciriontechnologies.com

Banco Digimais Uses Cirion’s Platform for Cost Optimization and AWS Cloud Management

Banco Digimais Uses Cirion’s Platform for Cost Optimization and AWS Cloud Management

Banco Digimais Uses Cirion’s Platform for Cost Optimization and AWS Cloud Management

By hiring Cirion’s solutions, the banking entity has increased its cloud environment with scalability and innovation, and optimized cost reduction. 

São Paulo, August 22, 2023 – Cloud cost management and security platforms are essential tools for businesses’ digital transformation efforts. If IT structure migration to the cloud were the main challenges to provide more agility and integration in the past, visibility and cost management have become a differential for business expansion.

Because of their business growth Banco Digimais decided to incorporate Cirion’s Cloud Analytics services to manage cost and security of their infrastructure and to optimize AWS cloud spend.  Cloud Analytics is a SaaS (Software as a Service) type product, which provides high visibility level over service consumption in public clouds made by their customers, thus delivering the necessary information to optimize costs and raise security in order to assure higher compliance in said dynamic and diverse environments.

Cloud Analytics implementation brought tangible benefits for Banco Digimais.  “We chose Cirion based on the utmost trust relationship with this partner regarding delivery of the necessary solutions for our business. Seamless monitoring and assessments allowed us to reduce costs by around 40% by applying their recommendations to optimize the environment”, highlights Fausto Andre Luiz, Infrastructure Manager at Banco Digimais.

Cloud Analytics solution made available by Cirion allows enhanced visualization and cost control. The solution generates daily, weekly and monthly consumption reports, alerts, forecasts while preparing budgets, which allow you to see how much you are spending on each service. In addition it offers savings suggestions, among other remarks. Together with Cirion’s cloud operation, it enables cloud cost monitoring allowing budget optimization and resource management.

With daily operations and critical processes, banking entities need quick responses and solutions as well as support to provide ongoing evolution for said processes.  “This is another significant differential for Banco Digimais”, says Fausto Andre Luiz.  We need a partner capable of understanding our business needs and providing security and efficiency to our operations.”

For the executive, the cloud environment growth with scalability, innovation and a strong FinOps policy is the greatest benefit brought by the implementation of the solutions contracted with Cirion. “These solutions help us enhance our efficiency since they provide great visibility into the environment, thus allowing us to act directly on infringers. In addition, the benefits of partnering with AWS resulted in greater efficiency, enhanced performance and better use of cloud resources, contributing to the evolution of our operations”, he concludes.

About Cirion:

Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of fiber network, connectivity, colocation, cloud infrastructure, and communication and collaboration solutions with the purpose of furthering Latin America´s progress through technology. Cirion serves over 5500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, carriers, ISPs, and other leading businesses. Cirion owns and operates a facilities-based network and data center portfolio, with extensive coverage spanning across the Latin America region.  Learn more about Cirion at www.ciriontechnologies.com

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Sarah Lopes
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Kesly Cordeiro
kesly.ferreira@agenciaoriba.com.br

Cirion recognized for its commitment to LGBT+ equality

Cirion recognized for its commitment to LGBT+ equality

Cirion recognized for its commitment to LGBT+ equality

 

Distinction was granted by the Human Rights Campaign Foundation and the LGBT+ Public Policies Institute in Argentina, as part of the second edition of HRC Equidad AR, from the “Global program for equality in the workplace”. 

BUENOS AIRES, July 10th, 2023 –  Cirion Technologies, a leading provider of digital infrastructure and technology, was once more recognized for its commitment to LGBT+ equality, in the second edition of HRC Equidad AR, part of the “Global program for equality in the workplace” implemented in the country by the Human Rights Campaign Foundation and the LGBT+ Public Policies Institute.

HRC Equidad AR is a national benchmarking tool for LGBT+ inclusion practices and policies, inspired in the Human Rights Campaign’s Corporate Equality Index (CEI).

“We are committed to sustainable and socially responsible growth, creating a positive impact in the community through programs connected to diversity, equality and inclusion, among others,” says Cintia Fernandez, Cirion’s Human Resources Director for the Southern Cluster.  “Recognitions like this make us proud, inspiring and motivating us to follow this path to play our part in making the world a better place.”

Cirion Technologies has more than 2,000 employees in Latin America (more than 500 in Argentina), who employ great professionalism and passion in supporting customers’ transformation paths through the company’s technology.  As part of this open and respectful culture towards diversity, Cirion has an employee LGBT+ affinity group called “Circle of Trust” – a network that counts on the participation of different countries in the region.

According to the results gathered by the HRC Equidad AR survey, in 62% of the companies surveyed, LGBT+ individuals occupy mid and senior management positions.   Additionally, 74% of mid-sized organizations have LGBT+ affinity groups in which individuals who are a reference in the community, as well as allies, outline business agendas to promote more open and inclusive workplaces.

About the recognition

The program, structured according to the research and subsequent analysis of data obtained, is part of the project HRC develops in Latin America and counts on three other initiatives developed in the region: Equality MX, Equality CL, and Equality Brazil.

In its second edition, more than 75 companies and organizations took part, sharing their LGBT+ diversity and inclusion practices and policies throughout 2022.

When compared to 2022’s results, this year: 

  • Companies participated 43% more, from 53 companies in 2022 to 76 in 2023.
  • There was a 22% increase in the number of people directly affected by inclusion programs, reaching 102,177.
  • The number of organizations that obtained the certification more than doubled, increasing 123%.
  • For the first time, public entities and sectorial organizations participated, such as the Chamber of Deputies of the Nation, the Buenos Aires City Legislature, the Franco-Argentine Chamber of Commerce and Industry, and the Chamber of Deputies of the Province of Santa Fe.

About Cirion

Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of fiber networks, connectivity, colocation, cloud infrastructure, and communications and collaboration solutions with the purpose of furthering Latin America’s progress through technology. Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, wireline and wireless carriers, ISPs, and other leading businesses.  Cirion owns and operates a portfolio of networks and data centers, with extensive coverage throughout the Latin American region.  Learn more about Cirion at www.ciriontechnologies.com

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Paula Vivo
Cirion Technologies
p: +55 11 3957-2424
paula.vivo@ciriontechnologies.com

Ten key points to tackle cyber attacks strategically

Ten key points to tackle cyber attacks strategically

Ten key points to tackle cyber attacks strategically

 

To avoid damages caused by malicious software, such as ransomware, – established as one of the Chile’s most recurring incidents – companies must implement several initiatives to strengthen their structure.

Santiago, June 06, 2023 – Ransomware has been positioned as the type of cyber attack with the greatest increase in Chile and Latin America.  This is stated by an Entel Ocean study which compared this type of incident in the first semester of 2023 with the same period in 2022 and identified an attack increase of 27% in Chile.  This data is included in Chile’s third position, behind Brazil and Mexico, regarding the amount of ransomware received to date.

Ransomware is a type of malicious software often sent via unsolicited phishing emails, which trick users by hijacking and blocking files or systems to prevent access. The “hijacker” uses encryption to turn files into hostages.  And when the victim pays the ransom, they supposedly receive a decryption key to release the locked systems.

With this scenario in mind, Ricardo Pulgarín, Cirion Technologies’ Security Solutions Architect, explains that “companies and institutions should focus on strengthening their cybersecurity framework”.  To this end, the expert provides 10 recommendations for strategically addressing potential threats:

  1. Protect recovery systems and backup data: In the event of incidents caused by individuals, ransomware or natural disasters, adopting measures that enable a quick recovery of data and systems is critical. To allow this, data must be backed up, recovery tests must be performed, and a contingency plan must be implemented to define recovery point objective (RPO) and backup frequency, as well as the recovery time objective (RTO).
  2. Run recovery test runs: This ensures that data is available, that every resource can be recovered, and that everything is working as expected. Furthermore, the determined chain of command should be communicating appropriately and there should be group and individual accountabilities.
  3. Cybersecurity training and awareness: Establishing data security must be a priority for the company. Therefore, appropriate training is key for employees to understand the risks the company may be subject to and the importance of being accountable when facing potential threats.
  4. Define the surface of attack: Organizations should know which systems, devices, and services in their environments are necessary to maintain their business online and inventory active. This will help them identify their most vulnerable areas and lay out the baseline for system recovery.
  5. Audit and manage the most vulnerable devices: For a comprehensive security strategy, it is essential to count on controls throughout all of the network’s critical points. There’s no doubt that perimeter security is important, but for it to be effective – given users’ high mobility – it  must also be complemented by security in final users’ devices.
  6. Sectorize the network: Sectorization can help contain malware. If a threat reaches the network, it should be “blocked” and prevented from moving around unchecked, therefore interrupting the collection of information.  This requires “splitting” the network into smaller segments to enhance the flow of traffic and prevent threats from moving laterally.
  7. Safeguard e-mails to avoid ransomware access: In addition to safeguarding network devices, it is also imperative to ensure that email solutions are executed with their latest updates and that firewalls are in place.
  8. Expand the focus on identity: Organizations should implement double-factor authentication mechanisms for its remote users and customers, thus providing double validation access to the most critical information. Also, they must monitor usage of gateways, protocols, and network services to prevent malicious applications from finding a security breach that can be explored by the attacker.
  9. Strengthen security along entire Cyber Kill Chain: The Cyber Kill Chain model examines how cybercriminals act to achieve their goals. Potential human failure underscores the need for a robust security technology and a cyber security strategy which integrates multiple controls and allows visualization of the different stages an attacker needs to cut through before being successful.
  10. Implement an incident response plan: A clearly defined and proven incident response plan will strongly contribute to a better outcome in case cyber attacks occur.

Cirion Technologies has a complete integrated security portfolio, with mitigation and network protection services, among others, customizable to any industry’s requirements.

For additional information, visit https://www.ciriontechnologies.com/es-cl/seguridad-integrada/

About Cirion

Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of fiber networks, connectivity, colocation, cloud infrastructure, and communications and collaboration solutions with the purpose of furthering Latin America’s progress through technology. Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, wireline and wireless carriers, ISPs, and other leading businesses.  Cirion owns and operates a portfolio of networks and data centers, with extensive coverage throughout the Latin American region.  Learn more about Cirion at www.ciriontechnologies.com

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