Jul 8, 2026
Dear Customer,
We want to share with you how we are moving towards the definitive repair of the submarine cable to recover our international connectivity in Venezuela.
Status of the situation
The specialized vessel assigned to this operation is currently completing work in Guadeloupe. According to the current schedule, it is expected to arrive in Curaçao between July 11 and 12 to carry out refueling and provisioning activities as part of its logistical preparation. Subsequently, once the authorizations required by the Venezuelan authorities for this type of operation have been completed, the vessel could enter Venezuelan waters between July 16 and 17 to move forward with the next phase of the submarine cable repair process.
Since the beginning of this contingency, Cirion has worked in coordination with CONATEL – which has launched an exceptional plan for regulatory speed – and the competent authorities to accelerate the necessary steps to begin the definitive repair of the subsea cable. We value the joint work that has been developed during these days to advance in an extraordinary process, derived from an unprecedented situation for the country’s telecommunications infrastructure.
We know that this situation represents a real challenge to your operations. The capacity enabled so far mitigates the impact, but it is still not enough to restore all of our customers.
We have done and continue to do everything in our power to restore all services in the shortest possible time.
You are our priority. We will inform you transparently on every relevant development. We will do everything in our power to restore all services in the shortest possible time.
Thank you for your trust and support.
Marcelo Pineda Arango
Global Head of Marketing, Brand & Communications
Cirion Technologies
About Cirion Technologies
Cirion Technologies is a leading provider of digital infrastructure and technology solutions in Latin America. The company operates one of the region’s most comprehensive digital infrastructure platforms, integrating an extensive terrestrial and subsea fiber-optic network, carrier-neutral interconnection services, cloud connectivity, colocation services, and advanced digital solutions. These capabilities enable enterprises, service providers, and hyperscalers to accelerate their digital transformation initiatives across the region.
Jul 3, 2026
Where We Stand Today
Sixty-two percent of Cirion Technologies’ customers in Venezuela have already had their services restored following the subsea cable break in Venezuelan waters. Efforts to progressively restore the remaining capacity are ongoing.
Cirion’s critical infrastructure, including the landing station, data center, and Caracas metropolitan ring, continues to operate normally.
We also remain actively engaged with Venezuelan authorities to secure the necessary permits that will allow the specialized repair vessel to enter the country and carry out subsea cable repair operations in the coming days.
What We Have Achieved Since the Last Update
Since our previous update on July 1, we have doubled the available network capacity through alternative routes and coordinated efforts with our international partners. This has enabled us to accelerate service restoration and expand connectivity to a larger number of customers.
Our technical teams continue to add capacity beyond what has already been restored and are closely monitoring network performance to further accelerate service recovery efforts.
What Comes Next
Once the required permits are granted, the repair vessel will begin operations in Venezuelan waters, enabling the next phase toward the full restoration of international connectivity.
Cirion will continue to provide timely updates on the progress of these efforts as each stage is confirmed.
Paul Choiseul
CTIO Chief Technology & Information Officer
Cirion Technologies
About Cirion Technologies
Cirion Technologies is a leading provider of digital infrastructure and technology solutions in Latin America. The company operates one of the region’s most comprehensive digital infrastructure platforms, integrating an extensive terrestrial and submarine fiber-optic network, carrier-neutral interconnection services, cloud connectivity, colocation services, and advanced digital solutions. These capabilities enable enterprises, service providers, and hyperscalers to accelerate their digital transformation initiatives across the region.
Press Contact
Marcelo Pineda
Global Head of Marketing
marcelo.pineda@ciriontechnologies.com
Jul 1, 2026
What Happened
Following the recent earthquakes in Venezuela, we would like to express our solidarity with all the individuals, families, and communities affected. Our immediate priority is ensuring the safety of our employees, customers, and business partners.
The recent earthquakes caused a break in Cirion Technologies’ subsea cable near the La Guaira landing station, approximately 1,800 meters offshore.
What We Did
Despite the devastation in the area, Cirion’s landing station remains in excellent condition. The company conducted on-site inspections and confirmed that the infrastructure was accessible and functional.
In less than 48 hours, Caracas’ connectivity ring was fully restored. At the same time, Cirion activated its partnerships with international providers to gradually expand the capacity available to customers while cable repair efforts are completed.
Service restoration is being managed according to priority, with essential services, including hospitals, banks, and grocery retailers, being restored first.
Where We Stand Today
The company’s network is operating reliably, with the Caracas connectivity ring fully activated and running at maximum availability. International connectivity remains partially constrained, and additional capacity is being brought online progressively.
What Comes Next
The repair vessel is expected to arrive in Venezuelan waters during the second week of July. Cirion is working closely with Venezuelan authorities to secure the necessary approvals for its entry and deployment.
Cirion’s Commitment
“For more than 25 years, Cirion has provided Venezuela with connectivity infrastructure, an essential service for the country. In this crisis, our priority is people. That is why our teams are working around the clock to restore critical services in accordance with internationally recognized prioritization standards.
We are deeply grateful to our teams in Venezuela for their extraordinary efforts, and to our business partners around the world for their support in helping accelerate the country’s recovery.”
Paul Choiseul
CTIO Chief Technology & Information Officer
Cirion Technologies
About Cirion Technologies
Cirion Technologies is a leading provider of digital infrastructure and technology solutions in Latin America. The company operates one of the region’s most comprehensive digital infrastructure platforms, integrating an extensive terrestrial and submarine fiber-optic network, carrier-neutral interconnection services, cloud connectivity, colocation services, and advanced digital solutions. These capabilities enable enterprises, service providers, and hyperscalers to accelerate their digital transformation initiatives across the region.
Press Contact
Marcelo Pineda
Global Head of Marketing
marcelo.pineda@ciriontechnologies.com
Jan 23, 2026
- Protecting personal information has become a key factor for operational resilience, trust, and competitiveness for organizations.
- According to Cirion, phishing, ransomware, social engineering attacks, supply chain and cloud attacks, as well as online identity fraud and DDoS (Distributed Denial of Service) attacks, are the main vulnerabilities increasingly observed.
The global average cost of a data breach has reached $4.44 million, a figure that includes expenses related to incident response, fines, productivity loss, and damage to the reputation of affected organizations, according to IBM’s Cost of a Data Breach Report. In the United States, the average rises to $10.22 million per breach, due to stringent regulatory requirements and litigation related to the exposure of personal information. In Latin America, the figure drops to $3.81 million.
When Convention 108 of the Council of Europe—the first international treaty focused on data protection—was opened for signature on January 28, 2006, the volume and value of digital information were far from what they are today. In fact, the 2005 report noted that almost half of data breaches were due to the loss or theft of physical devices, such as laptops or USB drives. However, the quantum leap in the importance of this issue that would unfold over the next two decades was already visible. For this reason, it was established that each year this day would be celebrated as International Data Privacy Day.
Today, the issue of security breaches stands out as one of the most costly and complex challenges for organizations worldwide. The financial, operational, and reputational impacts of digital attacks continue to escalate, reflecting the growing sophistication of threats and the need to strengthen cybersecurity approaches. The problem affects everyone equally: during the first half of 2025, Fortinet detected no less than 1.6 billion intrusion attempts in Argentina alone.
At Cirion, we monitor all security events occurring across the region, from Miami to Tierra del Fuego, from our three Security Operations Centers (SOCs). Using this information, we focus on developing secure platforms in the context of increasing frequency and sophistication of attacks.
Looking ahead, new challenges are emerging. A PwC report found that only 24% of companies worldwide spend more on preventive measures than reactive ones, which implies higher risk and costs, as well as poorer preparedness for the rise of AI-driven attacks. On another front, the geopolitical dimension is gaining importance: Gartner estimates that one of this year’s technological priorities will be “geopatriation,” that is, moving workloads to sovereign or regional cloud providers.
In this context, International Data Privacy Day serves as a reminder: strategic decisions, sustained investment, and a comprehensive approach are required to keep pace with technological evolution and emerging risks.
Cirion offers end-to-end layered security solutions: from mitigating Distributed Denial of Service (DDoS) attacks at the outer edge to zero-trust strategies (ZTNA, zero trust network access) that ensure secure connectivity for remote users to applications, as well as WAAP (web and API application protection), next-generation perimeter firewalls, and control tools that allow organizations to visualize their landscape and assess their security posture.
“Data breaches are no longer just a cost issue—they are a direct threat to the resilience of digital operations and to the trust companies build with their customers,” said Miguel Rodríguez, Chief Information Security Officer (CISO) of Cirion. “Protecting data means securing the infrastructure that transports and stores it, with robust architectures, continuous monitoring, and response capabilities that allow operations to continue even in the face of security incidents,” he concluded.
Sources:
IBM, https://www.ibm.com/reports/data-breach
Fortinet, quoted in multiple media, here one: https://www.itsitio.com/ar/seguridad/ciberataques-en-argentina-fortinet-revelo-que-industrias-estan-en-la-mira/
PwC, https://www.pwc.com/us/en/services/consulting/cybersecurity-risk-regulatory/library/global-digital-trust-insights.htmlGartner, Workloads to Sovereign or Regional Cloud Providers
About Cirion
Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of colocation, data center infrastructure, connectivity and terrestrial and subsea fiber network services. With the purpose of furthering progress in Latin America through technology, Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, cloud service providers, wireline and wireless carriers, ISPs, and other leading businesses. Cirion owns and operates a facilities-based network and data center portfolio, with extensive coverage spanning across the Latin America region. Learn more about Cirion at www.ciriontechnologies.com
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Media Contact
Contacto de Prensa
Carolina Boitier
MagmaComms
carolina.boitier@magmacomms.com
Laura Pacheco
MagmaComms
laura.pacheco@magmacomms.com
Oct 21, 2025
On World Energy Saving Day, the technology sector reinforces its commitment to sustainability, promoting initiatives to reduce electricity consumption and increase operational efficiency in data centers, a key element of the digital economy.
Santiago, October 21, 2025.- Within the framework of World Energy Saving Day, experts in the technology sector warn that energy efficiency in Data Centers has become a determining factor in moving towards a more sustainable and resilient digital economy. With a growing demand for data processing and storage, the industry faces the challenge of balancing its expansion with responsible use of electrical resources.
According to the International Energy Agency (IEA), data centers currently account for about 1.5% of global electricity consumption, a figure that could double by 2030. In Latin America, the growth of data traffic, the adoption of cloud computing, and the rise of artificial intelligence have increased pressure on regional energy infrastructure.
In this context, the optimization of energy use and the adoption of renewable sources are positioned as strategic axes for the sustainability of the sector. According to experts from Cirion Technologies, a leader in digital services in the region, measures aimed at reducing consumption and strengthening efficiency not only impact the carbon footprint, but also the resilience of digital services.
“Energy efficiency in Data Centers is no longer just an environmental practice, but an essential condition to guarantee the continuity of critical services and competitiveness in a digital environment that does not stop,” said Francisco Fuentes, Sales Director of Cirion in Chile.
In recent years, Chile has established itself as a true regional hub for data centers, attracting investments from major market players looking to build new facilities in the country, thanks to its energy stability, connectivity, and favorable regulations.
In this scenario, Cirion is positioned at the forefront with its new SAN2 infrastructure, its second Data Center in Santiago located in Quilicura, whose upcoming commissioning will mark a milestone in terms of efficiency and sustainability for the company. Its design incorporates state-of-the-art cooling systems, which optimize the use of water and energy through automated controls and intelligent thermal distribution, among other features.
“SAN2’s infrastructure is prepared to operate with renewable sources from the free energy market,” adds Fuentes. “The building was conceived under the highest international standards of material efficiency with low environmental impact, consolidating SAN2 as a regional model in the construction of sustainable data centers”.
In addition to the environmental impact, energy management is key to protecting critical infrastructure from potential interruptions or power outages. Modern data centers incorporate redundant systems and constant monitoring, ensuring near-100% availability even in the face of contingencies.
This resilience is integral to the operational sustainability of the sector, as it allows for the continuity of essential services that underpin the digital economy, from government platforms to financial and health services.
About Cirion
Cirion is a leading digital infrastructure and technology provider, offering a comprehensive suite of colocation, data center infrastructure, connectivity and terrestrial and subsea fiber network services. Cirion serves over 5,500 Latin America-based and multinational customers, including enterprises, government agencies, hyperscalers, service providers, carriers, ISPs, and other leading businesses. Cirion owns and operates a facilities-based network and data center portfolio, with extensive coverage spanning across the Latin America region. Learn more about Cirion at www.ciriontechnologies.com
Follow us on our Social Networks
LinkedIn | Twitter | Facebook | Instagram | YouTube | Blog
Media Contact
Diego Montes
Impronta
Tel: + 56 9 4274 6515
dmontes@impronta.cl
Paulette Cartes
Impronta
Tel: + 56 9 3411 4971
pcartes@impronta.cl
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