2018 CSR report highlights CenturyLink’s commitment to environmental sustainability on Earth Day and every day

2018 CSR report highlights CenturyLink’s commitment to environmental sustainability on Earth Day and every day

Initiatives include carbon emissions reduction and reducing, re-using, and recycling equipment waste

MONROE, La.April 22, 2019 /PRNewswire/ — Coinciding with Earth Day April 22, CenturyLink, Inc. (NYSE: CTL) is releasing its Corporate Social Responsibility (CSR) report, which details how CenturyLink is making a positive difference in the world and in the communities the company serves. The CSR report also highlights the company’s progress toward its long-term targets for greenhouse gas, carbon emissions reduction and how the company manages its impact on the environment.

CenturyLink’s 2018 Corporate Social Responsibility brochure: http://www.centurylink.com/asset/aboutus/downloads/community/Corporate-Social-Responsibility-Report.pdf

In 2018, CenturyLink received some of the industry’s most prestigious environmental awards, including:

  • Barron’s Top 100 most sustainable companies in the U.S.
  • EcoVadis Silver Class Company
  • FTSE4Good Index Series
  • CDP’s Climate Change A List of 2018 for the former Level 3 carbon footprint of facilities

“CenturyLink actively works to help ensure the long-term health of the environment. As part of our efforts, we are joining with other technology companies and consumers who are focusing on the sustainable use of resources,” said Michael Beekman, CIH CSP, CenturyLink’s director of global environment, health, and safety. “Through our involvement in efforts ranging from energy efficiency and the use of renewables to minimizing waste through reduction, re-use, and recycling, we further our commitment to improve lives by being a good citizen and neighbor in the communities where we work and live.”

Some of CenturyLink’s environmental initiatives highlighted in its 2018 CSR report include: disclosing the company’s global climate change mitigation activities through the CDP, reducing carbon emissions by purchasing renewable energy and investing in facility efficiency improvements and new technologies around the world, and improving energy efficiency by partnering with other service providers to reduce energy consumption in the products purchased by the company.

The report also includes information about the CenturyLink Clarke M. Williams Foundation Teachers and Technology grants program, which supports STEM education, an annual food drive to fight hunger and CenturyLink’s diversity, inclusion and belonging programs.

2018 CSR report highlights CenturyLink’s commitment to environmental sustainability on Earth Day and every day

CenturyLink Receives the ISO 20000 Certification for its Services Provided in Cotia/SP Data Center

Certification confirms adherence to strictest information technology policies

SÃO PAULO, Feb. 4, 2019 – CenturyLink Comunicações do Brasil Ltda., Brazilian subsidiary of CenturyLink, Inc. (NYSE: CTL), received the ISO 20000-1: 2011 service management system compliance certificate for the services provided in its data center in Cotia/São Paulo, Brazil.

The certification covers the provision of backup services, colocation, consulting services, database management, dynamic enterprise computing v3, DNS service, hosting, housing, load balancing, Microsoft Active Directory and Exchange management, Microsoft Terminal Services, office space, OnSite assistance and operations, SAP Basis Management, storage and virtual hosting, among others.

“The ISO 20000 is an internationally recognized standard that helps ensure best practices in IT services management,” said Gabriel del Campo, vice president, data center, security and cloud for CenturyLink Latin America. “The certification recognizes CenturyLink’s commitment to provide high quality services aligned to the business needs of our customers, supporting them as an IT service provider so that they can focus on the success of their businesses.”

Examples of ISO 20000-1 requirements implemented

  • Incident Management, which restores the normal operation of the services as soon as possible and minimizing the impacts on the business operation.
  • Problem Management, which analyzes the cause of the incidents that have occurred in the IT infrastructure, looking for workaround or definitive solutions, avoiding their recurrence or minimizing the impact.
  • Change Management, ensures that standardized methods and procedures are adopted in all changes in the IT infrastructure, in order to support the demands of the business without impacting the services.

Key Facts

  • CenturyLink operates three data centers in Brazil and more than 360 worldwide.
  • CenturyLink’s data centers in Latin America have received several certifications, including the Uptime Institute’s TIER III, SAP Hosting Partner, ISO/IEC 9001, ISO/IEC 27001 and ISO/IEC 27017, reflecting its commitment to maintain the high level of quality established by international standards for data center management.
  • CenturyLink’s data centers host both CenturyLink’s and customers’ environments with a team of specialized technicians managing the environments.
  • CenturyLink regularly measures and improves its data center and security services. An important part of its ongoing maintenance process includes updating and renewing the certification of its installations, the foundation for its strict information security policies, for traditional and cloud services.
  • CenturyLink´s global data center infrastructure has direct connectivity to its more than 720,000 km of fiber network (450,000 route miles), and serves customers in more than 60 countries.

About the Certification

  • The ISO 20000-1:2011 is a service management system (SMS) standard that specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.
  • Valid for a period of three years, the certification was approved after an extensive audit of data center processes and infrastructure, conducted by TÜV Rheinland, a provider of technical, safety and certification services.
  • TÜV Rheinland evaluated various IT service management processes applied to the services and infrastructure of the data center.

Additional Resources

  • Learn more about CenturyLink’s data centers in Latin America:
    http://bit.ly/CTL-Latam-DataCenters
  • Watch the video about CenturyLink data centers in Latin America:
    https://www.youtube.com/watch?v=N6ZE1ejygYY&t=25s
  • Watch videos about the most recently opened CenturyLink data centers in the region:
    Santiago, Chile: https://www.youtube.com/watch?v=0AdrIFLsKMk
    Quito, Ecuador: https://www.youtube.com/watch?v=y_bCqlu7ZpQ
    Rio de Janeiro, Brazil: https://www.youtube.com/watch?v=lTHQIfNZ8y8&t=11s
2018 CSR report highlights CenturyLink’s commitment to environmental sustainability on Earth Day and every day

CenturyLink Expands its CDN Service Capability to Support Rising Demand in Latin America

Scalable, in-country CDN services offer one-stop-shop for companies and other institutions seeking to build presence in Latin America and beyond

BUENOS AIRES, ArgentinaFeb. 26, 2019 /PRNewswire/ — Triggered by the content demand growth in Latin America, CenturyLink, Inc. (NYSE: CTL) has expanded its content delivery network (CDN) service capabilities in BrazilChile and Mexico.

“Throughout Latin America, people are spending more time on the internet enjoying their favorite video content, playing or downloading music and games, reading up on the latest news and making purchases,” said Pablo Yañez, vice president of connectivity, media & IP for CenturyLink in Latin America. “We have a strategic focus around growing our CDN service to address the ever-increasing demand and globalization of online platforms, such as OTT video, gaming and e-commerce.”

In response to the increased demand from entertainment and enterprise customers for fast, reliable and scalable event-based and steady state content delivery, CenturyLink has expanded service capabilities in México and Chile. In addition, the company has added a new point of presence (PoP) in Fortaleza, Brazil, to enhance service performance in the northeast region of the country.

“This current expansion shows our commitment to providing secure, scalable network solutions for customers around the world to grow their businesses and reach audiences worldwide,” added Yañez. “We will continue to extend our reach as it makes sense for our business and our customers.”

Key Facts

  • CenturyLink´s Latin American CDN nodes are located in São Paulo, Rio de JaneiroFortaleza (Brazil), Mexico City (Mexico), Santiago (Chile), Buenos Aires (Argentina), Bogotá (Colombia), Lima (Peru) and Quito (Ecuador).
  • Some of the largest Latin American TV programmers have leveraged CenturyLink’s global CDN to deliver live feeds of large-scale sporting events, such as the 2018 championship soccer tournament in Russia.
  • Digital transformation has meant that more content providers are digitalizing their workflows while expanding their reach to end users independent of the network operator, through OTT platforms. CenturyLink’s CDN is a critical component in enabling these workflows, and can scale to meet demand, helping deliver a world-class viewer experience.
  • CenturyLink’s CDN:
    • Delivered ~42.8 exabytes of data globally in 2018.
    • Answered 74.4 trillion requests globally for content like videos or photos in 2018.
    • Saw global year-over-year peak traffic growth (from 15.75 Tbps in 2017 to 27.98 Tbps in 2018).
    • Provides 40+ Tbps of total edge capacity across 6 continents in more than 100 major cities.
    • Offers 60 petabytes of storage.

Additional Resources

  • View a short video that provides an overview of CenturyLink´s CDN capabilities: https://www.youtube.com/watch?v=Vm_lWvo0RCk
  • Read more about CenturyLink’s CDN:https://www.centurylink.com/business/networking/cdn.html
2018 CSR report highlights CenturyLink’s commitment to environmental sustainability on Earth Day and every day

CenturyLink Receives ISO/IEC 27001 Certification for Seven Data Centers in Latin America and ISO/IEC 27017 Certification for Colombia XV

SÃO PAULO, Feb. 21, 2019 /PRNewswire/ — Global communications and IT services provider CenturyLink, Inc. (NYSE: CTL) received two additional ISO certifications for its data centers in Latin America. Certifications confirm adherence to the strictest information technology policies.

Certifications:

  • ISO/IEC 27001:2013 Certification for Information Security Management Systems for the services provided in its data centers in Buenos AiresSantiagoLimaQuito and Bogotá (Colombia XV and SUBA).
  • ISO/IEC 27017:2015 Code of Practice for Information Security Controls for cloud services, which includes a compliance statement for the services provided in its data centers in Bogotá (Colombia XV), Colombia.

“These certifications demonstrate CenturyLink’s adherence to strict information security policies and underscore the measures we have implemented to protect data hosted in our environments,” said Gabriel del Campo, vice president of data centers, security and cloud for CenturyLink in Latin America. “The certifications require a comprehensive effort to define the best strategy; adding new roles, functions, processes and procedures; and implementing technology improvements, including extra controls to safeguard our data center services environment.”

Key Facts:

  • These certifications are an extension of the ISO 27001 certificate and ISO 27017 compliance statement issued for São Paulo and Rio de Janeiro data centers in 2016.
  • Valid for one year, ISO/IEC 27017:2015 and ISO/IEC 27001:2013 were approved after an audit of data center processes and infrastructure, conducted by TÜV Rheinland, a provider of technical, safety and certification services. TÜV Rheinland evaluated various security controls applied to the services and infrastructure of those data centers.
  • CenturyLink operates more than 360 data centers worldwide, 18 of which are located in Latin America.
  • CenturyLink’s data centers host both CenturyLink’s and customers’ IT environments, and are managed by an on-site team of specialized technicians.
  • CenturyLink´s global data center infrastructure has direct connectivity to its more than 720,000 km of fiber network (450,000 route miles), and serves customers in more than 60 countries.

About ISO/IEC Certifications:

ISO/IEC is the international standard for IT Service Management. It describes an integrated set of management processes that form a service management system for the effective delivery of services to the business and its customers.

Additional Resources:

2018 CSR report highlights CenturyLink’s commitment to environmental sustainability on Earth Day and every day

Los Data Centers de CenturyLink América Latina Reciben la Certificación SAP a las Operaciones de Hosting, SAP HANA y Cloud & Infrastructure

BUENOS AIRES, Argentina, 30 de septiembre de 2019 /PRNewswire/ — Las subsidiarias de CenturyLink, Inc. (NYSE: CTL) en Colombia, Chile y Perú recibieron la certificación de Partner SAP Hosting, SAP HANA y SAP Cloud and Infrastructure (Nube e Infraestructura) por sus data centers en Bogotá (Colombia), Lima (Perú) y Santiago (Chile), mientras que el data center de San Pablo (Brasil) recibió la certificación de Proveedor SAP Cloud & Infrastructure. Estas certificaciones respaldan el nivel de disponibilidad ofrecido por los data centers de CenturyLink, como así también los procesos seguidos por la compañía para administrar sus servicios.

SAP Certified Partner (PRNewsFoto/CenturyLink, Inc.)
SAP Certified Partner (PRNewsFoto/CenturyLink, Inc.)

Conozca más acerca de los Data Centers de CenturyLink: https://www.centurylink.com/business/colocation/data-centers

 

“Estas certificaciones destacan la calidad de nuestros servicios gerenciados basados en la infraestructura de nuestro data center, la solidez de nuestros procesos y productos, y nuestro nivel de profesionalismo,” comentó Gabriel del Campo, vicepresidente regional de data centers, nube y seguridad, en CenturyLink América Latina. “Nuestros clientes pueden tener la certeza de saber que CenturyLink es reconocida en la región como proveedor certificado de servicios de infraestructura de TI, para las aplicaciones y sus entornos críticos.”

Hechos clave:

  • Los servicios gerenciados de CenturyLink ayudan a los clientes a ejecutar sus aplicaciones en un entorno seguro, controlado y confiable para dar soporte a sus negocios.
  • Periódicamente CenturyLink mide y mejora sus servicios de seguridad y de data center. Gran parte del proceso de mantenimiento incluye la actualización y renovación de sus instalaciones, base de sus estrictas políticas de seguridad de la información para servicios en nube y tradicionales.
  • Estas certificaciones confirman el compromiso de CenturyLink en mantener el nivel de calidad establecido por estándares internacionales para la gestión de servicios de data center.
  • Esto representa un diferencial importante entre nuestros clientes al demostrar un nivel de compliance en la Categoría Avanzada, al cumplir con los requisitos y estándares técnicos necesarios para recomendar a CenturyLink como proveedor de servicios SAP para Hosting, SAP HANA y Cloud & Infrastructure.
  • Los data centers de CenturyLink son operados por un equipo de técnicos especializados que trabajan bajo una estructura regional pero con presencia local, lo que nos permite ofrecer el mismo nivel de servicio en toda la región y al mismo tiempo mantener la proximidad con el cliente.
  • Los técnicos de data centers pueden aislar los componentes y ejecutar un mantenimiento planificado sin suspender las operaciones del data center ni afectar las operaciones de TI.
  • La infraestructura global de los data centers de CenturyLink posee conectividad directa con sus más de 720.000kms de ruta de fibra y alcance al mercado metropolitano, que prestan servicio en todo el mundo.
  • CenturyLink opera más de 350 data centers a nivel mundial, incluidos los 18 de América Latina, que alojan los entornos de TI de CenturyLink y de los clientes.
  • Además de las certificaciones de Socio SAP Hosting, SAP HANA, SAP Cloud & Infrastructure, los data centers de CenturyLink de América Latina recibieron muchas otras certificaciones tales como las de Tier III del Uptime Institute, ISO/IEC 9001, 20000, 27001, 27017 y PCI-DSS, hecho que refleja el compromiso de la empresa en mantener el alto nivel de calidad establecido por los estándares internacionales para la gestión de data centers.
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