From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

Long-term relationship will power businesses to build, manage, and scale applications across highly distributed environments

DENVERJuly 7, 2021 /PRNewswire/ — Lumen Technologies (NYSE: LUMN) announced today a strategic relationship with Microsoft that will shape the next generation of enterprise application delivery by bringing Microsoft Azure capabilities onto the Lumen platform. Mutual customers will benefit from being able to run their Microsoft-based solutions closer to where digital interactions are occurring using the global Edge Computing services of Lumen, creating one of the fastest, most secure platforms for applications and data.

“Working with Microsoft, Lumen will offer businesses and developers capabilities at the edge that are unique in the industry,” said Shaun Andrews, executive vice president and chief marketing officer for Lumen. “By deeply integrating more of our platform services with Microsoft Azure, we can help businesses quickly utilize their data for the insights they want and need, with the ability to support unique and customized use cases. We’re excited about the innovations and amazing new digital experiences we can enable for our mutual customers by extending Azure to the edge of our global network.”

  • A certified Azure deployment which will be able to run in Lumen Edge Computing nodes worldwide, unlocking more low latency and high bandwidth use cases for customers of Azure service platform.
  • Communication sector solutions based around Private 5G networks that would leverage the cloud-native software capabilities of Microsoft and the Lumen fiber network and Edge Computing capabilities. These solutions would allow customers to optimize their wireless networks and push workloads even closer to digital interactions.
  • Enterprise sector managed solutions for a wide range of Microsoft software and cloud services to help optimize performance of business workloads and support a customer’s entire workforce, wherever they may reside.

“By making Microsoft Azure technology available on the Lumen platform we are giving enterprises access to an environment where they can get the low-latency performance they need for critical applications, with the familiarity of Microsoft services and tools,” said Yousef Khalidi, corporate vice president, Azure for Operators at Microsoft. “With this collaboration we are expanding the ways in which businesses can connect Azure to their enterprise networks and are excited about having Lumen as a collaboration partner to expand the number of use cases we can achieve at the edge of the network.”

Further solidifying their alliance, Lumen has selected Azure as the preferred public cloud venue for workloads that serve its enterprise customers, helping to improve customer experience for the Lumen platform and transforming the ways in which new service features get added to the platform. Enterprise customers will benefit from having consistent access management experiences across all Lumen digital services. Lumen will also leverage Azure, Microsoft Power Apps and Microsoft 365 E5 Security & Compliance for its internal digital transformation.

Additionally, Microsoft has named Lumen as one of its preferred partners supporting Azure globally with Lumen networking, infrastructure, and managed services. Enterprise customers will benefit from having even more high-performing network connectivity to all their Azure services from the Lumen platform.

As businesses move enterprise workloads to the edge and increasingly use multi-cloud environments, seamless integration of networking and cloud is paramount to optimize performance.

Key Facts:

  • Lumen is a certified Microsoft Managed Services Partner for a wide range of Microsoft software and cloud services and Microsoft Gold Partner.
  • Lumen edge nodes are designed to meet 95% of U.S. enterprise demand within 5 milliseconds of latency.
  • For a current list of live and planned edge locations, visit: https://www.lumen.com/en-us/solutions/edge-computing.html#edge-computing-map
  • The Lumen network is comprised of approximately 450,000 global route miles of fiber and more than 180,000 on-net buildings, seamlessly connected to global edge nodes, 350 Lumen data centers globally, and 2,200 third-party data centers in North AmericaEurope & Middle EastLatin America, and Asia Pacific.

Additional Resources:

  • For more information on Lumen Edge computing solutions visit: www.lumen.com/edge
  • For more information on Azure Stack visit: https://azure.microsoft.com/en-us/overview/azure-stack/
  • Learn more about Lumen Solutions for Microsoft Teams here: https://www.lumen.com/en-us/communications/ucc.html
From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

Lumen launches remote-work solution for organizations using Microsoft Teams

Lumen Solutions for Microsoft Teams designed to improve worker productivity

DENVERJune 22, 2021 /PRNewswire/ — Over the past year, businesses and government agencies have become much more aware of the importance of remote collaboration, business continuity, and the unified communication technologies that enable both. They also realized the need to be agile so employees could work from anywhere without sacrificing the customer experience.

Experience the interactive Multichannel News Release here:  https://www.multivu.com/players/English/85243513-lumen-launches-remote-work-solution-microsoft-teams/

To help organizations migrate from complex communications to efficient collaboration, Lumen Technologies today launched Lumen Solutions for Microsoft Teams – a managed, unified communications solution that leverages the Lumen platform to improve worker productivity, business agility and customer support.

“Few businesses were ready for the challenges imposed by the global public health crisis,” said Craig Richter, senior director of product management at Lumen. “With Lumen Solutions for Microsoft Teams, businesses can easily adopt ‘work from anywhere’ policies because Lumen takes on the burden of managing the complex calling and collaboration tools that make remote work possible. Delivering one of the world’s most popular unified communications solutions over the Lumen platform gives customers access to a secure global network and a fast, secure platform for applications and data.”

Since the start of the pandemic, unified communications and collaboration (UC&C) has become critical to maintaining business continuity and delivering superior customer experience because it integrates previously disparate voice, video, and web services to provide a consistent and reliable user experience across a variety of devices. And with Lumen Solutions for Microsoft Teams, businesses also benefit by combining the Microsoft Teams calling and collaboration tools with Lumen expertise in delivering a managed user experience that includes advanced reporting and analytics.

“Offerings like Lumen Solutions for Microsoft Teams – which leverage Microsoft technology to adapt to a changing workplace – continue to evolve to meet the needs of the customers they serve,” said Daniel Canning, director, Microsoft Teams Platform. “We’re pleased that Lumen is extending the capabilities of Teams at a time when remote work is of such critical importance.”

From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

Lumen Technologies named to Forbes’ list of Best Employers for Diversity 2021

DENVERApril 20, 2021 /PRNewswire/ — Acknowledging their strong and ongoing commitment to being a diverse and inclusive company, Forbes has named Lumen Technologies (NYSE: LUMN) to its list of Best Employers for Diversity for the second consecutive year. The recognition is jointly presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider.

The Best Employers for Diversity 2021 were selected based on Statista’s innovative methodology, guaranteeing unbiased results and providing reliable insights. More than 50,000 U.S. employees were surveyed in companies with a minimum of 1,000 employees to identify the Best Employers for Diversity.

“This recognition is a compliment to the employees who make up our diverse and inclusive culture. Our people represent who we are,” says India Sylvester, Lumen’s chief diversity and inclusion officer. “Our work isn’t done. We will continue to embrace and promote a diverse culture, diverse thoughts, and diverse ideas. We are a company where everyone is welcome.”

The evaluation was based on four criteria:

  • Direct Recommendations: Employees were asked to give their opinions on a series of statements regarding age, gender, ethnicity, disability, LGBTQA+ & general diversity in their current workplace. The recommendations of women, elders, and ethnic minorities were weighted higher than the non-minority groups.
  • Indirect Recommendations: Participants were also given the chance to evaluate other employers in their respective industries that stand out either positively or negatively regarding diversity. Only the recommendations of minority groups were considered.
  • Diversity Among Top Executives/Board and Diversity Engagement Indicators were also part of the evaluation.

“Our company is a better place for embracing a mixture of cultures, ideas, and acceptance,” says Eos Rios, lead software developer and a member of several Lumen employee resource groups.  “As someone who has been with Lumen for more than 20 years, I’m grateful to Lumen for supporting a place of work where we can be committed to respecting and learning about the diversity of our teammates.”

About Lumen Technologies:
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 450,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about the Lumen network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com/home, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies LLC in the United States. Lumen Technologies LLC is a wholly owned affiliate of Lumen Technologies Inc.

From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

Lumen welcomes Jason Lish as chief security officer

The veteran information security leader will oversee corporate security initiatives and programs

DENVERApril 15, 2021 /PRNewswire/ — Lumen Technologies (NYSE: LUMN) today announced that Jason Lish has joined the company’s senior leadership team as chief security officer.

In this role, Jason will provide leadership, strategic direction and oversight for all corporate security functions, including physical security, emergency preparedness, fraud management, government security services, and corporate cybersecurity. He’ll also oversee global security initiatives supporting corporate security architecture and threat management, as well as development and preventative security standards and procedures.

“Protecting Lumen information and physical assets from security threats is critical to protecting and serving our customers and their networks,” said Andrew Dugan, Lumen chief technology officer. “This is why we are thrilled to have Jason filling this very important role. His background and his broad security experience are an ideal fit for Lumen as we work to fulfill our purpose of empowering human progress through technology.”

Prior to joining Lumen, Jason served as the chief security, privacy and data officer for Advisor Group, Inc., leading all security and data integrity for one of the largest networks of independent financial advisors in the U.S. Prior to that, Jason was CSO and later chief information officer for Alight Solutions, leading physical and fraud security, as well as Alight’s overall digital, technology, enterprise risk and security strategy.

Jason also spent many years in various security leadership roles with the Charles Schwab Corporation and Honeywell International. He started his career in the U.S. Air Force serving at Nellis Air Force Base in Nevada and Keflavik NAS, Iceland.

For more information about how the Lumen platform enables companies to capitalize on emerging applications that power the 4th Industrial Revolution, visit www.lumen.com.

From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

Lumen Quadrupled Network Capacity Throughout Latin America In 2020

Company responds to growing consumption of digital entertainment

BUENOS AIRESFeb. 23, 2021 /PRNewswire/ — To continue supporting the strong demand in internet traffic driven by video and gaming platforms, Lumen nearly quadrupled the capacity of its Content Distribution Network (CDN) in Latin America, strengthening service capabilities in ArgentinaBrazilChileColombiaEcuadorMexico and Peru.

“Lumen knows the best networks are the result of early and ongoing investments; this is what sets us apart,” said Leonardo Barbero, Lumen LATAM senior vice president of products. “Expanding our networks throughout LATAM is what has enabled us to seamlessly transit information across the peaks of demand generated by the pandemic. Throughout 2020, we reinvested to be prepared for a phenomenon that will continue to grow.”

Latin America network expansions include:

  • Mexico – Tripled the current amount of fiber route miles to 2237 miles.
  • Ecuador – Added a 500-mile fiber optic route connecting to Colombia, and a 600-mile national fiber ring.
  • Chile – Added an additional 34 fiber route miles connecting 200 corporate buildings in Greater Santiago.
  • Argentina – Added 112 fiber route miles between the provinces of Mendoza and San Juan
  • Brazil – Added more than 280 fiber route miles between the northeast of the country, São Paulo, Belo Horizonte and Rio de Janeiro.

Lumen is also increasing its Content Delivery Network (CDN) capacity to meet growing demands from global broadcasters, over the top (OTT) video streaming platforms and gaming companies to deliver high-performing web applications, ultra-high-definition (UHD) video streaming and game downloads. In addition, Lumen added more than 260 racks into its data centers in ColombiaBrazilPeru and Argentina during 2020, offering customers additional space for housing servers, networking devices and other computing equipment.

“Our top goal is to stay on top of new network demands and continuously deliver robust, high-quality services across our network infrastructure, with maximum security,” noted Barbero. “As demand increases, becomes more complex or changes, our platform will adapt to ensure we’re offering the best digital experience possible.”

According to data from Statista, the streaming entertainment market saw a turnover of more than US$50 billion in 2020 and will continue growing at 10.7% annually to US$85 billion in 2025.

From the cloud to the edge, Lumen Technologies is reshaping enterprise application delivery with Microsoft

New research looks at DDoS attacks that passed through Lumen scrubbing centers

ENVERMay 19, 2021 /PRNewswire/ — Distributed Denial of Service (DDoS) attacks continue to evolve in complexity, frequency and scale. Lumen Technologies (NYSE: LUMN) tracks and mitigates these threats – including the Gafgyt and Mirai botnet families – and today the company released its quarterly DDoS report for Q1 2021. This research provides a view of the DDoS landscape with findings that both reinforce and expand on these trends.

Experience the interactive Multichannel News Release here:
https://www.multivu.com/players/English/85243512-lumen-quarterly-ddos-report-q1-2021/

To create the report, the security team at Lumen looked at intelligence from Black Lotus Labs – the company’s threat research arm – and attack trends from the Lumen DDoS Mitigation Service platform, which integrates countermeasures directly into the company’s extensive and deeply peered global network.

“As organizations’ dependency on applications to generate revenue deepens, many are realizing they can no longer risk foregoing essential DDoS defenses. The information in this report is more evidence of that,” said Mike Benjamin, Lumen vice president of security and Black Lotus Labs. “As IoT DDoS botnets continue to evolve, Lumen is focused on leveraging our visibility to identify and disrupt malicious infrastructure.”

Key Findings:

The attack sizes in the DDoS report convey the largest attacks scrubbed by Lumen global DDoS scrubbing infrastructure, rather than the largest attacks observed transiting the Lumen network.

IoT Botnets:

  • Well-known IoT botnets like Gafgyt and Mirai remain serious DDoS threats, with 700 active Command and Control servers (C2s) attacking 28,000 unique victims combined.
  • Lumen tracked nearly 3,000 DDoS C2s globally in Q1. The most were hosted in Serbia (1,260), followed by the United States (380) and China (373).
  • Of the most active global C2s that Lumen observed issuing attack commands, the United States had the most (163), followed by the Netherlands (73) and Germany (70).
  • Lumen tracked more than 160,000 global DDoS botnet hosts. Nearly 42,000 were in the United States – the most of any country.

DDoS Attack Trends

  • The largest attack Lumen measured by bandwidth scrubbed was 268 Gbps; the largest attack measured by packet rate scrubbed was 26 Mpps.
  • The longest DDoS attack period Lumen mitigated for an individual customer lasted almost two weeks.
  • Multi-vector mitigations represented 41% of all DDoS mitigations, with the most common using a DNS query flood combined with a TCP SYN flood.
  • The top three industries targeted in the 500 largest attacks in 1Q21 were: Finance, Software and Technology, and Government.

Tracking User Diagram Protocol (UDP) Reflectors

  • One of the key tools in the hands of cybercriminals seeking to increase the bandwidth of their attacks is UDP-based reflection leveraging services such as Memcached, CLDAP and DNS.
  • Through this process, an attacker spoofs a source IP, then uses an intermediary server – a reflector – to send massive response packets to the victim’s IP rather than back to the attacker.
  • Black Lotus Labs leverages the visibility from its extensive global network to identify services potentially being leveraged to launch these types of attacks.
  • Based on data from 1Q21, Black Lotus Labs sees Memcached, CLDAP and DNS services being actively exploited today.
  • For a more detailed look at UDP reflectors, read the latest Black Lotus Labs blog: Tracking UDP Reflectors for a Safer Internet.