{"id":6926,"date":"2024-10-22T17:29:07","date_gmt":"2024-10-22T17:29:07","guid":{"rendered":"https:\/\/cirionpressstg.wpenginepowered.com\/2024\/10\/22\/transformacion-digital-comunicaciones-unificadas\/"},"modified":"2025-06-02T20:21:55","modified_gmt":"2025-06-02T20:21:55","slug":"digital-transformation-unified-communications","status":"publish","type":"post","link":"https:\/\/press.ciriontechnologies.com\/en\/2024\/10\/22\/digital-transformation-unified-communications\/","title":{"rendered":"Cirion Drives the Third Wave of Digital Transformation with Unified Communications as a Service"},"content":{"rendered":"

Cirion Drives the Third Wave of Digital Transformation with Unified Communications as a Service\u00a0 <\/strong><\/h1>\n

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Evolving towards a collaborative and efficient work environment is one of this solution’s objectives, providing users with ubiquitous, consistent, and natural work experience, fully aligned with people’s new forms of communication.<\/em><\/p>\n

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Santiago, October 22, 2024.-<\/strong> Cirion Technologies<\/strong><\/a>, the leading technological support company for businesses in Latin America is at the forefront of digital transformation at the work environment, driving the adoption of Unified Communications as a Service <\/strong>(UCaaS<\/strong>), by managing Microsoft Teams Hub for desktop apps.<\/p>\n

\u201cIn an environment where adjusting to new working methods is of the essence, at Cirion we show corporations how migration towards a collaborative space is not just imminent, but key for business success,\u201d explains Fernando Riedel, Voice and Collaboration Specialist at Cirion Technologies.<\/p>\n

Just as PBX in the 90s were required to update from analog to digital technologies, and later to IP and SIP telephony, the market is currently in the third migration wave towards Unified Communications. This shift is driven by integrating communications and collaboration, a critical aspect of digital transformation that organizations need to embrace.<\/p>\n

According to market studies, most companies are expected to soon implement telephony systems on their PCs, tablets and mobile phones, reducing dependence on physical phones, except in public spaces and conference rooms. The consolidation of tools like Microsoft Teams, already present on most desktops through Office 365, represents a significant change in the way companies communicate, since everything will be part of a broader Collaborative space that will integrate text messaging and video as the communication standard.<\/p>\n

However, and even though Microsoft 365 environment is a public cloud-native operation, transitioning to Unified Communications can pose a great challenge for many corporations, since the need of additional domestic public telephony services in various Latin American countries, including Chile, calls for the integration of supplementary technologies, professional services and operational management of these platforms over time. It is now that a partner’s technological support becomes fundamental to guiding businesses throughout this process.<\/p>\n

\u201cAt Cirion we embraced Microsoft Teams from scratch, becoming pioneers for its implementation, leveraging its capabilities to improve daily collaboration,\u201d added Riedel. \u201cOur mission is to facilitate this transition towards a modern and collaborative workspace, training employees and offering IT and HR with comprehensive support for their adoption,\u201d continued the executive.<\/p>\n

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Cirion Services with Microsoft Teams<\/strong><\/h2>\n

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Cirion delivers Microsoft Teams management<\/a> by integrating infrastructure and public telephony services in a UCaaS<\/strong> (Unified Communications as a Service) hybrid model, thus providing customers with the management of:<\/p>\n