What Happened
Following the recent earthquakes in Venezuela, we would like to express our solidarity with all the individuals, families, and communities affected. Our immediate priority is ensuring the safety of our employees, customers, and business partners.
The recent earthquakes caused a break in Cirion Technologies’ subsea cable near the La Guaira landing station, approximately 1,800 meters offshore.
What We Did
Despite the devastation in the area, Cirion’s landing station remains in excellent condition. The company conducted on-site inspections and confirmed that the infrastructure was accessible and functional.
In less than 48 hours, Caracas’ connectivity ring was fully restored. At the same time, Cirion activated its partnerships with international providers to gradually expand the capacity available to customers while cable repair efforts are completed.
Service restoration is being managed according to priority, with essential services, including hospitals, banks, and grocery retailers, being restored first.
Where We Stand Today
The company’s network is operating reliably, with the Caracas connectivity ring fully activated and running at maximum availability. International connectivity remains partially constrained, and additional capacity is being brought online progressively.
What Comes Next
The repair vessel is expected to arrive in Venezuelan waters during the second week of July. Cirion is working closely with Venezuelan authorities to secure the necessary approvals for its entry and deployment.
Cirion’s Commitment
“For more than 25 years, Cirion has provided Venezuela with connectivity infrastructure, an essential service for the country. In this crisis, our priority is people. That is why our teams are working around the clock to restore critical services in accordance with internationally recognized prioritization standards.
We are deeply grateful to our teams in Venezuela for their extraordinary efforts, and to our business partners around the world for their support in helping accelerate the country’s recovery.”
Paul Choiseul
CTIO Chief Technology & Information Officer
Cirion Technologies
About Cirion Technologies
Cirion Technologies is a leading provider of digital infrastructure and technology solutions in Latin America. The company operates one of the region’s most comprehensive digital infrastructure platforms, integrating an extensive terrestrial and submarine fiber-optic network, carrier-neutral interconnection services, cloud connectivity, colocation services, and advanced digital solutions. These capabilities enable enterprises, service providers, and hyperscalers to accelerate their digital transformation initiatives across the region.
Press Contact
Marcelo Pineda
Global Head of Marketing
marcelo.pineda@ciriontechnologies.com