Lumen ranked first in 2021 Gartner Critical Capabilities Report for Network Services, Global for LATAM use case
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Development of Lumen platform led to several key product launches in 2020

BUENOS AIRES, ArgentinaJune 2, 2021 /PRNewswire/ — Lumen Technologies (NYSE: LUMN), is ranked first in the intra-Latin America Network use case in the 2021 Gartner Critical Capabilities Network Services, Global report. Lumen also ranked second (tied) intra-North America network, third Global network, fourth intra-EMEA network and fifth intra-APAC network use cases, in the same report.

Lumen was placed in the Leaders quadrant in the 2021 Magic Quadrant for Network Services for completeness of vision and ability to execute. The complementary 2021 Critical Capabilities for Network Services, Global report provides deeper insight into service offerings by identifying which ones best fit specific “use cases” by region.

Read the 2021 Gartner Critical Capabilities Network Services, Global report:

“We believe being first-ranked among 19 vendors in the Intra-Latin America Network use case shows the industry recognizes the commitment Lumen has to successfully lead our customers into the 4th Industrial Revolution,” said Hector Alonso, regional president at Lumen LATAM. “We’ve built a platform, powered by network services, that provides the business solutions customers need to acquire, analyze and act on massive amounts of data. Lumen has also been named Leader in the 2021 Gartner Magic Quadrant report. We won’t remain static as a Magic Quadrant Leader; we’re investing in that platform and will continue delivering new product and customer experience improvements.”

Lumen delivered on its vision in 2020 to further human progress through technology with key product solutions on the Lumen platform. Those include:

  • Lumen Edge Cloud solutions
  • Virtualized network services – Adaptive Virtual Services
  • An expansion of SD-WAN offerings
  • Key enhancements to portal/API capabilities

Through its adaptive networking capabilities, Lumen also quickly and seamlessly met the new demands placed on global businesses during the early stages of the pandemic. As a technology leader, Lumen immediately recognized the shift and leveraged existing capacity on the backbone network, rolling out enhanced work from anywhere solutions with built-in connected security, protecting customers’ data and business continuity.

Additional Resources:

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Critical Capabilities for Network Services, Global, Bjarne MunchDanellie YoungLisa Pierce,3rd March 2021.

Gartner Magic Quadrant for Network Services, Global, Danellie YoungNeil RickardBjarne Munch,2nd March 2021.

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